Responsibilities:
• Create XML configurations for BinderCloud System in accordance with customer contracts, write specifications for developers in case additional development is needed
• Develop automated tests in C#
• Write manuals for the company's software products, create online help manuals and how-to instructions
• Provide support and quality control for the team of Indian configurators
• Provide technical support to clients
Achievements: was sent on several business trips to London to teach new configuration specialists, ensure quality control, and finish projects with high-profile clients